How to Prepare

When you’re in the path of a hurricane, tornado or dangerous storm, your personal safety is obviously the most important thing, but you also want to protect your car wash. Your DRB Tunnel Solutions equipment could get damaged even with the best preparation, but these tips will help you minimize the risk.

Protect Your DRB® Tunnel Solutions Site

General

  • When unplugging a cable or connector, label the cable and port before it’s unplugged so you know where to plug it back in.

  • Take a picture of the connections before unplugging them. This is helpful when hooking them back up.

Computers and POS terminals

  • Power down the terminals through the operating system.
  • If the terminal is plugged into a surge protector or battery backup, power those devices off, and then unplug the power cable from the wall.
  • If the terminal plugs directly into the wall, unplug the power cable from the wall. When you hook the computer back up, consider plugging it into a surge protector.
  • Unplug the network cable to the computer or terminal.
  • Remove Ethernet connect from the cable modem to the network switch

Blue Keypads

  • Unplug black telephone cable from the wall jack.

XPT®

  • Power down the XPTs.
  • Turn power off at the breaker that controls the XPTs and gates.
  • Cover XPTs with tarps for protection.
  • Remove the gate arms to prevent damage.

TunnelWatch® Relay and Tunnel Control Stations

  • Power off each relay box.
  • Turn the power off at the breakers for the relay boxes.

TunnelWatch Backups

  • If you have a TW computer and don’t have a current backup, refresh your TunnelWatch backup prior to shutting down the computer.

Miscellaneous Peripherals (Scanners, printers, etc.)

  • If they have a power cord, unplug the power cord from the wall outlet or surge protector.
  • If you expect your site will be flooded, get all computer equipment above the expected flood level.
  • Label all equipment and take pictures before moving it.

Please contact the Knowledge Center if there is any way we can help you through severe weather.



Protect Your DRB® In-Bay Solutions Site

General Best Practices

  • When unplugging a cable or connector, label the cable and port before it’s unplugged so you know where to plug it back in.
  • Take a picture of the connections before unplugging them.  This is helpful when hooking them back up.

If you expect flooding

  • If you expect your site will be flooded, move all computer equipment above the expected flood level.
  • Label all equipment and take pictures before moving it.

Computers and POS Equipment

  • Power down the terminals through the operating system.
  • If the terminal is plugged into a surge protector or battery backup, power those devices off, and then unplug the power cable from the wall.
  • If the terminal plugs directly into the wall, unplug the power cable from the wall.  When you hook the computer back up, consider plugging it into a surge protector.
  • Unplug the network cable to the computer or terminal.

Sierra® Server Backups

  • Be sure to perform a system back up of your Sierra Software (USB drive is recommended) to retain important accounting and fleet account data.

Entry Systems

  • Power down the entry system.
  • Turn power off at the breaker that controls the entry system and gates, if you have them.
  • Cover the entry system(s) with tarps for protection.
  • Remove the gate arms to prevent damage.

Miscellaneous Peripherals (Printers, c-WashPal consoles, etc.)

  • If you have a power cord, unplug the power cord from the wall outlet or surge protector.



Protect Your Washify Site

General Best Practices

  • When unplugging a cable or connector, label the cable and port first so you know where to reconnect it.
  • Take a picture of the connections before unplugging them. This is helpful when hooking them back up.

POS X and Loader Touchscreens

  • Power down the terminals through the operating system.
  • If the terminal is plugged into a surge protector or battery backup, power those devices off, and then unplug the power cable from the wall.
  • If the terminal plugs directly into the wall, unplug the power cable from the wall. When you hook the computer back up, consider plugging it into a surge protector.
  • Unplug the network cable to the computer or terminal.
  • Remove Ethernet connect from the cable modem to the network switch.

XStations / Meridians / Sentinel Pay Stations

  • Power down the computers through the operating system.
  • Turn power off at the breaker that controls the pay stations.
  • Cover pay stations with tarps for protection. Use cardboard or foam to protect the screens under the tarps and duct tape to hold it down.

Gates

  • Turn power off at the breaker that controls the gates.
  • Remove the gate arms to prevent damage.
  • Cover the gates with tarps.

Washify Controller / MOXA / IA Gate Controller and IP Relay Board

  • Power off each relay box.
  • Turn the power off at the breakers for the relay boxes.
  • Unplug the power cord from the wall outlet or surge protectors.

Miscellaneous Peripherals (RFID / ALPR Cameras, etc.)

  • If they have a power cord, unplug the power cord from the wall outlet or surge protector.
  • If you expect your site will be flooded, get all computer equipment above the expected flood level.
  • For the ALPR Camera unplug the Ethernet Cable from the POE Switch inside the pay station.
  • Label all equipment and take pictures before moving it.
  • Cover the equipment with tarps.
  • If possible, move the RFID angle to a flat zero-degree angle so it does not get pushed by strong winds. Remember to put it back to a 30-degree angle when starting up again.