See What's New

We are deeply committed to innovation and continually developing our products to help your car wash grow. Check this page regularly to learn about new TunnelWatch updates and features.

Contact us at drbsoftwaredeployments@drb.com to inquire about upgrading.

 

TunnelWatch® Updates Through 5.6.1.983

Overview

TunnelWatch 5.6.1.983 provides a number of improvements to the software, particularly to reports.

TunnelWatch 5.6.1.983 is compatible with TunnelWatch 4.0 and later

Reports
  Details

  • The Exceptions log now includes the name of the stops pressed and latched and of the progress switches that give errors and warnings.
  • When an attempt is made to add a vehicle to the queue when the queue is full, a "queue full" entry is added to the Exceptions log and the Exceptions report.

Browser
  Details

  • When TunnelWatch is installed on a TCS2 panel PC model KS101-BT with a Windows version earlier than 2021, Internet Explorer is used for the TunnelWatch UI. When TunnelWatch is installed on any other TCS2 panel PC model or desktop PC, Chrome is used for the TunnelWatch UI if available. Otherwise, Internet Explorer is used for the TunnelWatch UI.

Backups
  Details

  • The cloud backup process now removes historical files that are 100 or more days old from cloud storage.

UX
  Details

  • The “Remote Connectivity” section of the “System Connectivity” window on the “Production” screen now lists errors in yellow instead of red to clarify that the errors do not take the tunnel down.

TunnelWatch® Updates Through 5.5.0.879 

Overview

TunnelWatch 5.5.0.879 sees great improvement in how TunnelWatch operates, with particular improvements to the installation process, the user interface, and reporting. Below are listed the aspects of TunnelWatch which have been improved.

Installer
  Details

  • The TunnelWatch desktop icon is now mapped to the correct file after an install is finished.
  • When installing TunnelWatch on a Rev. 6 DFI ST102 machine, the TunnelWatch shortcut created on the desktop points to the correct installation of Google Chrome.

Reporting
  Details

  • The Daily Report now correctly increments input sensor activations for each time its output relay is triggered.
  • JSON files can now be generated which show the number of seconds in which Tunnel Handler was considered down.
  • The Service Counts Report now correctly increments input sensor activations for each time the input sensor output relay is triggered.

User Interface
  Details

  • The Output Delay and Output Duration fields in the Output tab of an input sensor are no longer visible when the # Activations setting for that input sensor is set to zero (0).
  • When logging into TunnelWatch using the Chrome browser, the disabled (greyed out) options on the Overrides screen are no longer able to be selected as though they weren't disabled.
  • When changing the measurement units from English to Metric or vice versa, canceling the change when prompted keeps the same units of measurement instead of converting the units anyway.

TunnelWatch® Updates Through 5.4.1.745

Overview

TunnelWatch 5.4.1.745 addresses a bug that can cause vehicles to be unexpectedly removed from the 
TunnelWatch queue and can leave the next vehicle stuck in the PoS queue. Below are listed the Bug Fix 
work item numbers.

Queueing
  Details

  • TunnelWatch now sends the Valid Car message using the correct SaleID for every vehicle. All vehicles with unique SaleIDs are properly washed and not unexpectedly removed from the TunnelWatch tunnel.
  • TunnelWatch now sends the Enter Switch State “on” when the configured debounce length has been reached instead of when the minimum vehicle length has been reached. This matches the physical switch’s activation more closely.

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What's Next?

Contact one of our dedicated team members to help your
business grow.

Request more information online

Or, call us at 1-800-336-6338

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