Increase Customer Loyalty and Revenue

DRB offers two technologies that allow your car wash to identify customer vehicles: AI License Plate Recognition (AI-LPR) and FastPass® RFID technology.

Experience the best of both worlds with TotalID, which includes both AI-LPR and FastPass to leverage the strengths of both systems.

Grow Plan Membership

Our solutions provide a convenient, contactless way to redeem memberships that will drive more customers to join your unlimited wash plan.

car speeding through car wash lane

Speed Up Transactions

We utilize the most advanced technology to ensure accurate, reliable results so you can keep your line moving and increase tunnel capacity.

hand touching megaphone icon on a screen full of marketing icons

Boost Marketing Efforts

Our vehicle identification solutions provide new marketing opportunities that allow you to interact with customers like never before.


AI License Plate Recognition (AI-LPR)

DRB®’s AI-LPR does more than just recognize wash plan members. With AI-LPR, available for SiteWatch® and Patheon®, you can enhance your car wash’s processing capabilities while offering a personalized, friction-free experience for every customer – members and retail alike.

Cutting-Edge AI Technology 

drb ai-lpr cameraOur LPR solution has been upgraded with industry-leading AI firmware to deliver superior accuracy, operational efficiency and customer satisfaction.

  • Achieve 99.9% Accuracy*. With cutting-edge AI technology, read rates are higher and will improve even more over time, ensuring industry-leading precision. 
  • Keep Lines Moving. AI-LPR's improved accuracy results in fewer delays due to unreadable plates.
  • Quick Adaptation. AI-LPR learns new license plate designs faster to further increase accuracy.

Personalized Marketing Opportunities

AI-LPR unlocks personalized marketing opportunities based on customer history, allowing you to offer promotions (10th wash free, free birthday wash, etc.). It can also identify frequent customers so you can promote unlimited monthly wash plans with targeted messages at the Xpress Pay Terminal® (XPT®).

Self-Serve Wash Plan Sign-Ups

AI-LPR allows customers to easily sign up for a plan from your XPT, e-commerce site or mobile app. All they have to do is enter their license plate number, ensuring a seamless, contactless transaction.

Adanced Whitelisting

Our AI-LPR solution further increases accuracy with its advanced whitelisting options when the license plate number read by the cameras isn’t identified as an exact match. Note: The use of these options may increase the number of false-positive matches when an incorrect customer code is located from a license plate read.

  • Smart Whitelisting: Attempts to match misread characters with customer codes in the POS.
  • Aggressive Whitelisting: Checks customer codes that differ by one character if no smart match is found.

AI-LPR is unavailable for sites located in Arkansas, Maine and New Hampshire.

*Environmental and geographical factors may impact accuracy. AI-LPR has shown and average accuracy improvement of 6.1% across pilot states.



FastPass® RFID 

Using Radio Frequency Identification (RFID) technology, FastPass scans tags on loyalty plan member vehicles and automatically allows them through the gate. This technology works in conjunction with SiteWatch POS and the Xpress Pay Terminal (XPT). It can be used for plan members, club members, house account vehicles or any other customer who has prepaid. 


drb fast pass reader at a car washQuick transactions

Identifies and accepts members within two seconds – an industry best. FastPass also boasts a 99% accuracy read rate. 

Branding

Customize RFID tags to match the look of your wash so customers’ vehicles are always spreading awareness for your wash.  

Prevent fraud

Tamper-resistant tags prevent customers from switching them between vehicles.

Download FastPass Brochure

How It Works

Diagram illustrating how DRB's RFID solution FastPass works
1

Place a small RFID tag on the customer's vehicle. Choose between interior or exterior tags.

See tag options
2

As a car approaches the Xpress Pay Terminal a reader quickly scans the tag. SiteWatch then assures that the car is eligible and determines the type of service the car is to receive.

3

After the tag is read, the gate goes up and the car is placed in the queue for processing into the tunnel.