Market & Grow Your IBA Car Wash Business 

Sierra is the software that powers the Unitec® signature pay stations: C-Start®, Portal® TI+ and Sentinel®. But it does more than simply process car wash transactions. It gives operators a whole new level of control over their businesses while facilitating growth.

Increase Revenue
Sierra allows operators to set up, manage and track various marketing programs. Its robust reporting helps operators identify ways to adjust pricing, discounts, etc., to raise revenue, while alerts help them keep the wash up, running and making money.

Lock in Customer Loyalty
Sierra keeps customers coming back for more by supporting loyalty programs such as fleet accounts, prepaids, subscription wash programs and loyalty discounts, providing flexibility and ease-of-use for frequent customers with multiple redemption options.

Simplify Operations
From product offering and pricing changes to display themes, operators can remotely configure the system. Sierra streamlines operations by connecting each pay station and self-serve device under one consolidated server.

The Sierra software system makes it easier to run the car washes at our gas stations. The reporting features are particularly helpful, allowing us to easily track the performance of our washes. Sierra’s marketing capabilities also provide us the ability to deliver various types of promotions to our customers.”

Michael Tooley, Vice President, Tooley Oil Company

Features

Advanced Online Reporting
Sierra’s advanced online reporting engine keeps operators in touch with their business anytime from anywhere with access to real-time dashboards with equipment status, wash counts and revenue.

Notifications
Sierra minimizes downtime in operations with email and text notifications that alert operators when equipment fails or needs service.

Promotions
Promotional features allow operators to set up, manage and track various marketing programs, such as:

  • Spin-to-Win Games – While waiting for their turn in the bay, customers can win discount codes for future washes or products in an associated C-Store or from a local business partner.
  • Discounts – Operators can set up VIP Wash Coupons and codes with usage limitations and scheduling capabilities, allowing them to designate how and when a discount can be applied. They can also provide those coupons and codes to local businesses (e.g. gas stations, lube shops) to share with their customers for a discount or complimentary wash.
  • Fundraisers – When a fundraiser is set up through Sierra, the system automatically allocates whatever portion of the wash sale the operator specifies to be donated. This introduces new customers to the wash while allowing the business to support worthwhile causes.
  • Specials – Discounts can be scheduled to automatically be applied at specific times. Specials can apply to any wash package, and you can specify the discount amount.
  • Video – Operators can use video from pre-sale through post-sale to welcome customers, display promos, explain upsell services and cross promote C-Store or gas station offers.

Loyalty Programs
Sierra supports operator efforts to lock in customer loyalty, including fleet accounts, subscription wash programs, loyalty discounts (buy nine washes, get the 10th free), etc. Our enterprise-level management system Director® allows these programs to be shared across a chain’s car wash sites.

Upgrades
Pay stations with Sierra can be programmed to automatically encourage upsells, such as pre-paid upgrades, add-on services, wash bundles and token dispensing.