Virtual Training on DRB Tunnel Solutions Technology

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By popular demand, DRB University (DRB U) is now virtual! Attend live, web-based courses covering the topics our customers ask about the most. Get foundational training on DRB Tunnel Solutions point-of-sale solutions, including Patheon® and SiteWatch®, XPT® Kiosks and TunnelWatch® hardware and software. 

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How DRB University Works

DRB University offers free, one-hour web courses organized into the learning paths below. Content not covered directly in webinars is given to learners as additional resources and job-aids as part of the training. Each course includes a short Q&A at the end.

Basic Learning Paths

Basics Paths include courses that introduce learners to the point-of-sale interfaces and configuration tasks.

SiteWatch Basics (SWB)

  • SiteWatch Overview (SWB01)
  • Employee Setup & Security (SWB02)
  • Simple Item Changes and Buttons (SWB03)
  • Selling and Maintaining Monthly Passes (SWB04)

Patheon Basics (PTB)

  • Patheon Portal Basics (PTB01)
  • Patheon POS Basics (PTB02)

Hardware & Troubleshooting Learning Paths

Hardware & Troubleshooting Paths include courses on TunnelWatch, XPTs and other terminal connections, as well as simple troubleshooting for these devices. We encourage managers at all levels and anyone who performs maintenance at the car wash to complete these learning paths.

Car Wash Hardware & Troubleshooting (CWH)

  • Attended Terminal Hardware (CWH01)
  • XPT Hardware (CWH02)
  • TunnelWatch Interface (CWH03)

Patheon Hardware and Troubleshooting (PTH)

  • Patheon Kiosk Hardware Troubleshooting (PTH01)
  • Patheon Tunnel Loader and POS Hardware (PTH02)

Reporting Learning Paths

Reporting Paths review the information available with POS reports. These are suitable for office workers, managers, and owners who perform daily reconciliation, are searching for reporting insights or support an organization’s compliance efforts.

SiteWatch Reporting (SWR)

  • Daily Reporting & StatWatch (SWR01)

Patheon Reporting (PTR)

  • Patheon Reporting & Insights (PTR01)

When Are Courses Offered?

We offer courses at least once a month. They follow a four-week schedule based on the day of the week starting on the first full week of a calendar month. 

calendar showing days for drb university courses


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