Car Wash Support That Assures Business Success

Our industry-leading car wash point-of-sale (POS) and tunnel optimization technology is backed by the Knowledge Center. More than technical support, our Knowledge Center is a business partner committed to helping your car wash reach optimal success and profitability. 

Keep Washing Cars
When you call the Knowledge Center, you’ll get a response within minutes, not days. We prioritize issues that prevent your car wash from operating to minimize lost revenue.

Enjoy Peace of Mind
Rest assured that we’re always here for you. Technical support through the Knowledge Center provides unlimited telephone and email support, including 24/7/365 emergency service.

Optimize Your Operations
 The Knowledge Center is here to help you get the most our of our products to maximize your investment.

“With a competitor’s product, we didn’t get the support that we were getting with DRB. I can’t say enough nice things about DRB’s support.”

- Rita Mandell, Owner of Hamilton Mill Carwash

Technical Support

We have assembled the largest support staff in the industry (100+ technicians) to not only keep your car wash up and running but to help you get the most our of our products and maximize your investment.

  • 24/7/365 emergency service
  • Phone response within minutes, not days
  • Priority given to issues that prevent operation
  • Access to real-time sales and labor stats via StatWatch® or Patheon® from a desktop browser or phone app
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What's Next?

Contact one of our dedicated team members to help your business grow.

Request more information online

Or, call us at 1-800-336-6338.

Already a customer and need suppport? Contact the Knowledge Center.