How to Setup Discounts

Discounts are a monetary amount subtracted from the regular wash price. Discounts can be configured so the value varies by wash package. The methods for redeeming a discount include code entry, coupon (inserted at the Bill Acceptor) or token. You may also limit the use of the discount via scheduling or limiting the uses per visit/day, etc.

Note: Coupons are not supported for Canadian sites.

The process for setting up a discount is:

  1. Set up a discount through the Promotions function of the Sierra management system.
  2. Download all devices.
  3. If using a coupon for redemption, you will need to program your bill acceptor to accept coupons.
  4. If a token is chosen as the redemption method, you will need to program the coin acceptor to accept that token type.

Setup Discount in Promotions

To setup a new discount, go to the Promotions tab at the top of the screen, then select Summary in the left frame.


Select Discount from the drop-down menu at the bottom of the table, then click Add New Promotion.


  1. Enter the Name of the discount. Select Active to enable the promotion.
  2. Select the method of redemption from the drop-down menu. For discounts the methods are: Codes, Tokens 1-4, and VIP Coupons 1-3 (Coinco) aand Mars Coupon. If Mars Coupon is selected, you will need to enter the 4-digit code from the coupon.


  1. If you wish to limit the use of the promotion, select Limit Use then enter the maximum number of times the promotion can be used.
  2. Click Assign Washes.


  1. Select the wash you wish to assign from the drop-down menu then click Add to List.
  2. Enter the amount the discount is worth. Repeat for any additional washes the discount will be applied to. If you want to change or delete a wash, click Remove from List by that wash.
  3. Click Save.


  1. If you want the promotion to only run on certain days, under Schedule, click Enabled. Fill out the times and days on the subsequent screen. Click Save.
  2. Click Save again.

Download Device Profile

Download the device profiles to refresh the products on the unit.

  1. Click on Devices in the left frame.
  2. Click Download next to the unit you would like to refresh.