f you are processing credit with a DataCap modem, you may need to swap, reprogram or purchase a new modem. First, determine if you are using an IPTran, DialTran, or DataTran model modem.
If you are using an IP Tran:
* Updating your IP Tran software to support the MasterCard BIN expansion will also resolve the upgrade required to support industry changes to security protocols for IP-based (Internet) transactions.
If you are using a DialTran, please contact your Distributor to upgrade to Internet processing. Effective 2/20/17, DRB no longer offers dial processing. Swaps are available while supplies last.
If you are using a DataTran, the software is not able to be upgraded and the modem is not PCI compliant. Your modem is not available to be Reprogrammed or Swapped. To accept the MasterCard 2-series BIN numbers, you need to purchase a new modem through your Unitec authorized Distributor or Manufacturer.
New Modem Pricing - IPTran, P/N SA2330, List Price $1,495
You can determine which model you have by looking at the back of the modem.
Options for IPTran only
|Process||Modem is removed from the unit and shipped to DRB In-Bay Solutions. DRB programs your modem and returns it to you. Your unit will not have a modem to process credit during the process. An RMA # is required.||You purchase a refurbished modem, which is programmed with your processing information. Once you receive the modem, you send back the older modem to receive the core (return) credit. An RMA # is required.||You purchase a new modem, which is programmed with your processing information.|
|Cost||$450||$1,431 List Price A Core Credit is issued when modem is returned.||$1,495 List Price for IPTran|
|Involvement||DRB works directly with Site Owner.||Site Owner purchases refurbished modem from Distributor.||Site Owner purchases new modem from Distributor.|
|Risk||Modem may not accept reprogramming. In this instance, a swap or new modem may be purchased.||Modem may be too old to receive core credit, however this would be determined before it is sent in.||None|
|Warranty||No additional warranty||90-day warranty||1-year warranty|